Indicators on Telus technical support You Should Know
Indicators on Telus technical support You Should Know
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Hey @DjE we could certainly do what we can that will help. Is it possible to please ship us a private information and We're going to go from there?
We are sorry to listen to about all of these difficulties you've professional with the two tech support and billing. Please send out us A personal concept, and we’ll perform to receive you the guidance and follow-up needed to solve these problems immediately.
I am seeking to renew my Online service once the 2 12 months agreement expired. We even have simple cable which I never use and need to do away with. It is difficult to do this online, plus the cell phone number for support is incredibly perfectly hidden. I finally acquired it from a reseller. I called the amount, and listened to AI try out to obtain me to get it done on the web, but You can not prevent using a service on the web.
• I at first renewed my agreement just after Talking by having an agent named Abdul, who gave me a deal that I acknowledged, even though it couldn’t match a proposal from Rogers.
for the Black Friday i called Telus to get me a brand new cellular line for my daughter if there's a offer like i received Beforehand for my other Young ones to be a faithful customer with Telus.
I assume I'm just previous, but I recall a time when you might phone a business, check with a human with out sitting down on hold for several hours, and truly get customer service. Thanks Telus for an exquisite customer expertise.
Unquestionably not the encounter we want our customers to have. Feel free to send out us A personal information and we could discuss our choices to receive this fixed for you personally.
I haven't been so annoyed with a business. It is unachievable to receive answers from Telus. My bill has become transformed quite a few occasions given that signing up with them a 12 months ago after a promoter came to our doorway and drew us in with engaging delivers. She even claimed Telus would pay for Shaw's deal penalty to move us around. I regret each individual next of shifting. It requires up a lot of the afternoon to talk with someone at Telus. Hold times estimate one hour only to be forwarded to anyone and put on keep for one more hour. My contract settlement shows what my Invoice ought to be but they arbitrarily alter my Invoice to one hundred.
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I'm in search of the phone number to phone to talk to some agent and pondering should they can be found in the weekend. I want to make payment preparations and made an effort to on chat, even so they informed me I really have to phone.
@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time they usually hanged up on me, declaring that I should call during "frequent Place of work several hours". Is that this for true?
I've created several mobile phone calls, I've clicked on "Alternatively, you could Speak to our TELUS Administration Group in this article". completed the shape, without having reaction, and done One more type on MyTelus as well as go no response.
Qualified was extremely valuable. I was receiving extremely pissed off as very little gave the impression to be working. He walked me by means of the process with very simple Directions. And it at last labored. Good task!
Yeah, I’m binding by a two calendar year contract regretably, I’m only 4 months in, but I did get somewhere. I assume The executive Business referred to as me currently so I have a cell phone conversation with him in an hour. We’ll see how that goes.